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Very confused ?? Help please

Last post Thu, Jan 13 2011, 2:51 AM by Rena. 5 replies.
  • Very confused ?? Help please 741066

     Wed, Jan 12 2011, 4:32 PM

    After all the BS of trying to get pre-sale tickets this morning and not getting one that I know of. I just looked at my checking account to see I was charged for two tickets twice for a total of  $ 236.00 ??? Very confused ? I have no confermation email and no tickets that I know of and got charged twice for them?? Now this is getting out of hand.

    Can anyone on this site help me with this?  Do I have tickets ?  Will I get my money back if  I don't ??

     
  • Re: Very confused ?? Help please 741067 in reply to 741066

     Wed, Jan 12 2011, 4:34 PM
    I would send a pm to kendall along with an email to help@davidgray.com
     
  • Re: Very confused ?? Help please 741071 in reply to 741067

     Wed, Jan 12 2011, 5:08 PM

    Thanks I will but I don't how to send a pm to kendall ?

    To make things worse I call my wife who was trying to get tickets for us as well and she was charged 6 times and for like $700 and has no tickets that she knows of  ?  I was mad before know I think this is just crazy. I call the phone number of the company that charged us all the money and all I get is a voice mail saying to leave a message and they will call me back tomorrow !! $ 1,000.00 taken from our checking accounts and know tickets? This is insane!

     
  • Re: Very confused ?? Help please 741072 in reply to 741071

     Wed, Jan 12 2011, 5:13 PM
    a private message............
     
  • Re: Very confused ?? Help please 741109 in reply to 741072

     Wed, Jan 12 2011, 9:08 PM

    Wow, that's crazy. And terrible. I knew there was an issue with the system today... it just didn't make sense that I couldn't get any single ticket. The system sounds majorly screwed up.

    So is this what happened? People have accidentally bought many more tickets than they intended, then others were left with nothing?

    One more thing, if you do indeed have numerous tickets (or if anyone else had this happen), and if any of them are to the Chicago show, I would GLADLY take 2 tix off your hands for you. I really wanted to surprise my husband with tix for his birthday...

     

     
  • Re: Very confused ?? Help please 741125 in reply to 741066

     Thu, Jan 13 2011, 2:51 AM

    Mubby,

    please send an email to shop@davidgray.com. They will look into this and come back to you. Of course you will get your money back if you don't have tickets.


     
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